- Research: The consumer begins by researching different types of lightbulbs, considering factors such as energy efficiency, brightness, and lifespan.
- Selection: The consumer selects the lightbulb they want to purchase and adds it to their online shopping cart.
- Checkout: The consumer proceeds to checkout, where they review their order and provide shipping details.
- Payment: The consumer selects their preferred payment method and completes the purchase.
- Confirmation: A confirmation email or notification is sent to the consumer, detailing the purchase and expected delivery date.
- Delivery: The lightbulb is delivered to the consumer's specified address.
- Installation: The consumer installs the new lightbulb.
- Post-Purchase Evaluation: After using the lightbulb for a while, the consumer may leave a review or rating on the website or app, providing feedback on their purchase and the product's performance.