<aside> <img src="/icons/token_yellow.svg" alt="/icons/token_yellow.svg" width="40px" /> Team Vision: Elevating customer satisfaction through swift, intuitive solutions, real-time engagement, and refinement of our operational processes to exceed expectations.

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Meetings

• Monday 2PM: Weekly Team Sync with Caren, Justin, and Henry
• Wednesday 10AM: Engineering Hand-off with Justin and Jeff

Responsibilities

• Promptly address customer inquiries and concerns.
• Channel customer feedback to the product team for enhancements.
• Streamline inbound Customer Experience (CX) through automation.
• Develop comprehensive Onboarding Checklists.

Quick links

Meetings

📕  Avenue product documentation

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