Maybe you didn’t mean to cause harm, maybe you were unaware of how what you said or did affected the person.

Or maybe you actually meant to inflict harm, but you didn’t expect anyone to notice. Maybe you were just angry on that particular day or felt threatened. Maybe you later regretted what you had done. The fact remains, you harmed another person, and now someone’s pointing it out to you. How are you going to react? Are you going to explode in a defensive/aggressive rage? Are you going to be coldly dismissive? Or are you going to take the complaint to heart? It doesn’t feel good when someone tells you you’ve harmed them, particularly when that wasn’t your intention. But as with critical feedback of any kind, consider it a gift. Feedback can help you learn to be more considerate, to avoid harming other people, and (at minimum) to correct your behavior before it escalates and causes greater harm and/or gets you into serious trouble. Listen to what you’re being told and address it.

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Instance notes

↓ Use this page to organise your thoughts about the instance in question. When you're ready you can share your thoughts with those involved.

<aside> ➖ What happened?

</aside>

<aside> ➖ What impact did this have on you?

</aside>

<aside> ➖ What further steps need to be taken?

</aside>

<aside> ➖ What action did you take?

</aside>