<aside> <img src="/icons/token_red.svg" alt="/icons/token_red.svg" width="40px" /> Team Vision: To be the trusted partner in leveraging technology, enabling strategic growth, and providing a secure and optimized IT environment for our organization's success.

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<aside> <img src="/icons/flag_red.svg" alt="/icons/flag_red.svg" width="40px" /> Team Mission: Delivering innovative technology solutions, exceptional support, and seamless IT operations to empower our organization and drive digital transformation.

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Team

Type Function / Role
Core Team Head of IT
Core Team Systems Administrator
Core Team Database Administrator
Core Team Network Administrator
Core Team Security
Core Team Cloud Architect
Collaborator Finance
Collaborator Engineering
Collaborator Support

Goals

📈 Improve IT system stability and reliability.

Reduce the average system downtime by 15% over the next year.

🔒 Enhance cybersecurity measures and mitigate risks.

Achieve a 20% reduction in cybersecurity incidents.

🚀 Enhance IT infrastructure scalability and performance.

Increase system response time by 25% and accommodate a 20% growth in user demand by upgrading and optimizing IT infrastructure.

Internal team links

Vendor Management

IT Inventory

IT Personal Dashboard

IT Projects

IT Tasks

IT Docs

IT Meetings

IT Wiki

External company links

IT Support Center

Release Manager

Contact us

Our Slack channels:

#it-team— our internal planning & coordination channel.

#it-urgent— the place for all your branding-related questions.

[#release-pipeline](<https://notion.notion.site/d2f13ae70bf84affb0549e6d3022955d>) — specific to product designers.

Email groups

[email protected] — everyone on the IT team

[email protected] — on-call IT engineer