Give leadership instant visibility into incidents as they unfold in Slack

This agent turns fragmented threads into a structured incident record with next steps. This always-on incident monitor detects production issues in Slack, synthesizes root cause and customer impact, creates a structured incident page in Notion, and gives leadership proactive visibility with minimal manual triage.

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How it works

Monitors designated Slack channels for incident signals (customer-facing issues, infra alerts, escalations).
Pulls in thread context (status updates, stakeholders, links, timelines) from the relevant Slack conversation(s).
Synthesizes a clear incident summary: current status, severity, customer impact, suspected root cause, and next steps.
Creates (or updates) a structured incident page in a Technical Incidents database with consistent fields.

Build your own

1. What to have ready before you start

Your workflow: The sequence of steps the agent runs, from trigger to output. Know this before you build.

For Incident Monitor Agent:
1. A message in a monitored Slack channel indicates a potential production incident.
2. Agent reads the relevant message(s) and the associated thread context.
3. Agent synthesizes: status, severity, impact, who’s involved, suspected root cause, and next steps.
4. Agent creates/updates an incident entry in the Technical Incidents database.
Context it needs: The information the agent draws on to do its job. You'll swap these into the starter prompt in step 2.

For Incident Monitor Agent:
- [ ] Monitored Slack channels + incident threads → [SLACK CHANNELS]
- [ ] Technical Incidents database in Notion → [TECHNICAL INCIDENTS DATABASE]
Tools to connect: The apps/integrations required.

For Incident Monitor Agent:
- [ ] :slack-logo-transparent: Slack (to monitor the channels)
- [ ] :notion: Notion (to update the Incidents database)

2. Copy and paste this starter prompt

In your left-hand sidebar, go to the Agents section and click the + button.

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