<aside> <img src="/icons/token_green.svg" alt="/icons/token_green.svg" width="40px" /> Team Vision: Setup streamlined and agile operations through automation and strategic partnerships.

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<aside> <img src="/icons/flag_green.svg" alt="/icons/flag_green.svg" width="40px" /> Team Mission: Optimize operations for efficient and reliable delivery of tech solutions.

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Team

Type Function / Role
Core Team Head of Operations
Core Team Marketplace Optimization
Core Team Offline Ops
Core Team Customer Support Manager
Collaborator Data Analytics
Collaborator Product Manager

Goals

🍵 Shed operational expenses

Reduce operational expenses by 15% compared to the previous year.

🛠️ Reduce average response time

Streamline workflows and implement automation to decrease the average response time for operational requests by 20%.

🌳 System scalability boost

Implement infrastructure upgrades and optimize systems to ensure seamless scalability and support our projected growth to 1M MAU.

Internal team links

Ops Projects

Ops Tasks

OKR Tracker

Ops Docs

Ops Meetings

Ops Wiki

External company links

Vendor Management

Annual Planning Exercise

Contact us

Our Slack channels:

#ops-team — for all operations in the org

Email groups

[email protected] — all operations managers of the org

[email protected] — ops leadership