Smart LED Lightbulbs Troubleshooting Guide

Follow these steps if you are having trouble with your Smart LED Lightbulbs:

1. Check the power source. Ensure your lightbulb is properly screwed into the socket and the fixture is receiving power.
2. Make sure the bulb is compatible. Smart LED Lightbulbs may not work with all light fixtures. Check the compatibility of your fixture.
3. Reset your lightbulb. Turn the light switch on and off three times at regular intervals. This may reset your bulb's connection.
4. Check your Wi-Fi connection. Most Smart LED Lightbulbs use Wi-Fi. Ensure your connection is stable and the bulb is within range.
5. Update the software. Make sure your bulb has the latest software updates installed.
6. Try removing and re-adding the bulb in your smart home app. Sometimes re-adding the bulb can solve connection issues.
7. Contact customer support. If none of these steps work, reach out to our customer support for further assistance.